KOOK-A-QUESTIONS

BELOW ARE A FEW FREQUENTLY ASKED QUESTIONS WE GET HERE AT KOOKABIKE.COM. IF YOU CAN’T FIND THE ANSWER YOU’RE LOOKING FOR, FILL OUT THE FORM AT THE BOTTOM OF THE PAGE AND WE’LL GET BACK TO YOU RIGHT AWAY.






WHEN WILL MY ORDER SHIP?

MOST ORDERS EXIT OUR FACILITY WITHIN 1-2 BUSINESS DAYS.






WHERE DO YOUR BIKES SHIP FROM?

OUR WAREHOUSE IN CALIFORNIA.






CAN I COME TO THE WAREHOUSE AND SEE THE BIKES?

SORRY, OUR WAREHOUSE IS NOT OPEN TO THE PUBLIC. ALL BIKES ARE IN THEIR SHIPPING BOXES.



CAN I PICK UP MY ORDER?

IF YOU LIVE IN THE LOS ANGELES AREA AND WANT TO AVOID SHIPPING CHARGES, YOU CAN PICK-UP YOUR ORDER AT THE WAREHOUSE IN EL MONTE, CA. JUST CALL (626) 279-9628 IN ADVANCE AND ASK FOR PERLA TO CONFIRM THE TIME AND DAY FOR PICK-UP.  THEN SIMPLY BRING A VALID FORM OF IDENTIFICATION ALONG WITH YOUR ORDER NUMBER.  

 

REMEMBER, YOU MUST BRING VALID I.D. IN ORDER TO PICK UP YOUR ORDER.

 

MICARGI BICYCLES INC.
1587 CHICO AVE
SOUTH EL MONTE, CA 91733
(626) 279-9628 (ASK FOR PERLA)

 

HOURS: MONDAY-SATURDAY 9AM-5PM (CLOSED ON ALL MAJOR HOLIDAYS)

 






ASK US ANYTHING


CAN’T FIND THE ANSWERS YOU SEEK. GIVE US A SHOUT AND WE’LL GET YOU ROLLING AGAIN!